Pigeonhole - An Overview

Pigeonhole is a secure, cloud-based platform for storing and collaborating on building drawings and compliance documentation.

Pigeonhole allows building and facility managers to share drawings and documentation with contractors and other parties, in realtime, so that drawings, and all revisions, can be easily accessed by contractors when performing maintenance and works.

The primary entity in Pigeonhole is a building. When a customer subscribes to the Pigeonhole service, they subscribe per building. Once a paid subscription is in place, the 'building' is created in Pigeonhole. The 'building' format replicates the number of floors of the actual building. Specific 'Pigeonholes' then represent standard services for every floor.

By default, the services available in Pigeonhole are:

• Air-conditioning
• Architectural
• Building Management System 
• Legal
• Electrical
• Fire
• Glass / External Cladding / Doors
• Hydraulic
• Plumbing
• Security
• Structural
• Compliance

Once created, the owner of the account for the building will see the building pigeonhole

And then can enter into that Pigeonhole and see all the services for each level.

Within a service, there are five key sets of information:

1. Files - these are the drawings related to that Pigeonhole. The building manager can add files into any service and name them in a structured and standard manner. Files are themselves, pigeonholes, which contain the revisions of a particular drawing.

2. Inside Pigeonholes - these are additional pigeonholes created to store subsets of information within the Pigeonhole. These can be used, for example, for projects related to the floor and service. Think of these as folders within the Pigeonhole which users can create themselves.

3. Notes - these are tasks that any user with access to the Pigeonhole can add and, if they wish, assign to other users who have access to the Pigeonhole.

4. Chat - Users with access to the particular Pigeonhole can chat about maintenance tasks, maintenance requirements, drawing updates and general conversation related to that service and level.

5. Shared with - This is a list of all the users that currently have access to the Pigeonhole

Sharing Pigeonholes

Depending on access levels, users can share whole buildings, individual Pigeonholes, individual files, or a combination of Pigeonholes/files.

Buildings can be shared between building and facility managers to allow multiple users to manage a building.

Ultimately, Pigeonhole aims to remove the friction in building document management by providing:

• a secure, cloud-based digital repository 
• automation and standardisation of naming conventions
• easy upload and storage of documents using character recognition and a simple user verification
• easy collaboration - secure sharing to any device 
• Assistance with Compliance - all documents in one place
• A niche B2B solution targeted explicitly at Building Management